Mobile Teams: Bringing Social Inclusion Home

Supported by the European Union, the Ministry of Labor and Social Protection, and the Territorial Agency for Social Assistance North, we have created an accessible and efficient mechanism of social assistance delivery.

We are fostering inclusion through the use of Mobile Teams. These teams are specialised social services tailored to the needs of people. The teams bring social assistance and support into the homes of people who need us. The teams include psychologists, lawyers, social workers, physiotherapists and speech therapists.

The work of the mobile teams has been complimented by support provided by A.O. Casa Speranțelor, which provides home-based assistance to people in the Soroca district who have benefited from these essential services. Such is the case of Marina.

At the age of 35, Marina was widowed, left alone with two young., Marina's troubles didn't stop there with her husband's death: for 8 years, her son has been suffering from severe kidney disease.

Marina works hard to support her family but also to provide treatment for her child, who needs dialysis three times a week in Chisinau. The travel costs, the medical products, the bills—they are too much for her.

Marina's case was reported to the Soroca Mobile Team by a local social worker, who learned of her difficult situation. The Casa Speranțelor team intervened quickly. Through the project "Support for the protection, integration and social inclusion of refugees and vulnerable local people", they gave Marina the necessary help at the right time. Marina obtained psychological counselling to encourage her to remain strong in the face of hardship. In addition, she was provided with a package of special food and hygiene products, detergents, and clothes.

Thanks to A.O. Casa Speranțelor's activities, over 180 Ukrainian refugees and local people from Soroca, Ocnita, and Dondușeni districts have benefited from home-based support through assessments, intervention plans, and access to essential services.

In addition to the support of mobile teams at home, our partners - Casa Speranțelor are promoting the Romanian language and Moldovan traditions to refugees from Ukraine, eager to get to know Moldovan values and culture.

The courses were organised thanks to the financial support of the European Union through the project "Moldova Assist: improving access to quality public services and social cohesion", implemented by People in Need.